This coming Saturday 4.25.2009 we will be upgrading our back office software as well as upgrading our web site and web site features. The web site will be down Saturday from 6:00 am until 1:00 pm. While we believe this transition will go smoothly it will not happen with out some pain. Please expect delays in shipments and possible problems on http://www.rgriley.com/ for the first part of next week.
Major changes will be seen in the RG Riley banner with the addition of links to most of our popular pages including our twitter feed, faq, blog and an a link to our warehouse locations including a feed from Google maps which will help you find our various locations.
Included in this upgrade will be a link to our My Account feature which will enable our users to manage their account once the user has logged in to the site. The user will now be able to edit their account including adding contacts, updating email addresses, and updating the users tax ID number and add multiple ship to addresses. The user can also add additional users to manage their account and place orders. Within the My Account section we have added a link to view your sales history by dollars and by products. Lastly the user will be able to check the progress of each order and track UPS or Fed Ex shipments. The My account feature will simplify the ability for the web user to change their existing password.
In terms of how our customer service personnel and how our web customers browse our inventory we believe we have update and simplified the process. The closeouts tab has been renamed discontinued and now can be searched by product category or by mill. RG Riley sells closeout and irregular clothing and therefore the change in the name from closeouts to discontinued is more fitting with the market we are serving. Discontinued items are styles or colors we are liquidating and all have been marked down. These can include styles that may be one color and size or simply an item that we need to liquidate. Please view our packing details to see the exact packing you are buying. We discontinue styles for many reasons including slow moving items, items that are only available in one warehouse, small quantity styles and items that are being replaced by newer items. The online catalog will now display a header for new styles as well as discontinued styles and styles that are currently on special. The discontinued styles and specials will display the closeout or sale price on the main browse of the quick order screen to enable our users to be able to view only those items that meet the price point they are looking to purchase.
We hope you will find these changes beneficial in your search for off price clothing and that it will serve to increase your profits.
RG Riley is a clothing wholesaler in the off price apparel industry. We service 1000's of doors in the United States, the Caribbean and around the world. We have a full staff of customer service personnel who are available to help you with your web experience and search for the products you are seeking. You can purchase from http://www.rgriley.com/ over the phone, on the web, by fax and by walking in to any of our distribution centers. Click on warehouse locations to view our locations and hours of operation. To speak to a customer service representative call 800.624.3922.
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R.G. Riley offers only wholesale closeouts and graded irregular t-shirts, sweat shirts, sweat pants and related active wear. We feature products from Hanes, Gildan, Badger, Russell and other labels from the leading mills. The company has been in business for over 75 years. Tinley Park, IL is the corporate headquarters with an additional distribution center located in Martinsville, VA.
