Tuesday, April 28, 2009

What comes next to www.rgriley.com

Web sites like businesses can never stand still. Even as we work through the upgrade and fix the numerous bugs and display issues we have on the site, our vision is moving to the next modifications and changes that will enable our customers to get more from our site.

These changes include additional product lines, better navigation and a faster environment.

We are currently reviewing the additions of underwear, socks and general merchandise to our product lines.

Already in development is a search by grade which will allow our users to search for items based on the quality of the garment within the online catalog browse. This would enable the user to search for first quality, irregulars, or imperfects based on the customers needs.

The navigation has been improved with a hot link to the quick order screen from the banner. We hope you will use this quickorder link and the online catalog link to jump back and forth from the online catalog to the ordering section.

Our internet service provider is upgrading the speed and reliability of our network tonight and this should eliminate many of the timeouts and stalls that are experienced on our web site.

Pick and scan functionality is in the works and while we will need to make all warehouses RF ready, which will take some time, it will increase our accuracy on shipments and increase the speed in the shipping department. Pick and scan software will validate the item is part the order and the ship date is within the time frame parameter requested by the customer. Currently we ship 95% of our orders the same day with a 98% accuracy.

We have big plans for our trailer load users as well as our imperfect users. Changes are in the works to give our distributors and jobbers the ability to view our in coming shipments before they arrive at our distribution centers.



If you experience any problems on the updated web site please drop a note to sales@rgriley.com. We truly appreciate all insights provided.